We ship from Monday to Friday. Delivery is carried out by one of the following parcel service providers: Deutsche Post (German Post) & DHL with their Partners in your country. If you are not at home, the package deliverer will leave a message.
In cooperation with Deutsche Post (German Post) & DHL with their Partners in your country, we offer the following shipping options:
All items which are sent via the DHL are insured with transport insurance. We bear the costs and you will not be charged any additional costs.
The transport insurance cover all damages and losses until acceptance of the goods. We ensure that you receive an undamaged package. If damages occur, we will replace it right away.
Shipping is carried out by DHL and a forwarding company. You will receive a shipping confirmation by email as soon as the package is dispatched. You can see the status of your order in your customer login.
We always strive for the goods to be shipped fast. Orders received before 2 pm will be shipped the same day (warehouse goods shipped within Germany).
In addition, you can also pay by Prepayment.
Unfortunately, our shipping service providers have no influence on the exact delivery time.
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